Privacy policy

Privacy Policy

Pink Catelina (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from pinkcatelina.com.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase on our site, we may collect the following information:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment confirmation details (payments are processed securely by third-party providers)

  • Order history and customer support communications

We also automatically collect limited technical data such as browser type, IP address, and site usage through cookies.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you regarding your purchase

  • Improve our website and services

  • Comply with legal obligations

We do not sell your personal information.

Cookies

Our website uses cookies to ensure proper functionality and improve user experience. You can disable cookies in your browser settings, but some features of the site may not function correctly.

Sharing of Information

We may share your information only with trusted third parties necessary to operate our store, such as:

  • Shopify (e-commerce platform)

  • Payment processors

  • Shipping and fulfillment partners

These providers are only given the information required to perform their services.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or deletion

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at karine_francoeur@hotmail.com.

Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy, you may contact us at:
karine_francoeur@hotmail.com